Shipping policy
Shipping Policy
Our store offers two types of products: print-on-demand items and custom hand-drawn artwork. Please read below for details on how each is handled.
🖨️ Print-On-Demand Items
These products (like t-shirts, hoodies, etc.) are made to order through a third-party production partner.
Processing time: 2–7 business days
Shipping time:
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USA: 3–7 business days
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Canada: 5–10 business days
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International: 7–21 business days
You'll receive a tracking number once your item ships.
We are not responsible for:
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Delays caused by carriers or customs
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Incorrect addresses entered at checkout
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Lost/stolen packages marked “delivered”
✍️ Custom Drawings (Shipped by Me)
Custom artwork is created, packaged, and shipped personally by me.
Processing time: 5–10 business days (depending on drawing complexity)
Shipping time: Varies by location (you’ll receive tracking once it ships)
Each drawing is carefully packaged to ensure it arrives safely. If you have any questions about your custom piece, feel free to contact me directly.
🌎 International Orders & Customs
International orders may be subject to customs fees or import taxes — these are the responsibility of the buyer.
Questions?
Email me anytime at DrawingWithGerin@Gmail.com — I'm happy to help!